Maui Vacation Terms and Conditions
Finding info and good deals for a vacation can be a tough project, and even harder and time consuming once you get here, so you made a good move by checking out Maui Vacation Network. We have links to many great activities and helpful sites. Below we've listed the important terms and conditions placed on activities that are listed on this site.
First off, cancellation policy is a minimum 48 hours before the start time of your tour you must request to cancel in order to get your money back. A 10% cancellation fee does apply to all cancellations. No cancellation within 48 hours will be refunded.
Credit card charges: once you click the button that says I agree to the terms & conditions you are authorizing us to charge your credit card for the amount specified. Credit card purchases will be processed through Boss Frog's Dive & Surf on Maui, Hawaii.
Taxes & Fees: Some tours have different tax rates then others. Boat trips= 4.166% GET, 3% booking fee, 3% Harbor Taxes. Helicopters and Bike the volcano trips= fuel surcharges approximately $10-15 per person. Helicopter tours balance the helicopter by weight, so seating is not guaranteed. Helicopters have weight restrictions, so you will have to pay extra if you are above a certain weight (which varies by vendor, but generally half seat charge for passengers over 240 Lbs.).
All tours that don't have anything to do with air or sea have just the standard 4.166% Hawaii State GET.
Prices, features and tours are subject to change with out notice.
All destinations are weather permitting, tour operators have the right to substitute machinery and go to alternate destinations at their own discretion. Any activities that have alcoholic beverages included such as a luau with open bar, you must bring a valid photo ID which was government issued in order to consume alcoholic beverages.
You will receive a phone call from our reservation team, followed by a custom confirmation email with your confirmed itinerary on it. Due to Email Spam Filters and time differences, IT IS YOUR RESPONSIBILITY TO CONFIRM by calling us within a minimum of 48 hours before your scheduled activity if you have not received confirmation from an agent. If you have not confirmed, your credit card will still be charged for your activities. If you are not on Maui, your tickets will be emailed with your confirmation email, you simply print those up and go on your activity. Or you can physically pick them up at our Lahaina Boss Frog's Dive & Surf Shops located at 150 Lahainaluna RD. Lahaina, Maui HI 96761. The Lahaina pickup location is open everyday from 8am to 8pm so it will be easy for you to get them. Please call us once you are on the Island of Maui if you would like directions at 661-3333 ext 3.
At some point in this process you may be asked if you qualify to take a 90-120 minute tour of one of our sponsored resorts in order for us to save you more money. There is no obligation to buy anything, and if you do, under Hawaii State law any purchaser has A SEVEN DAY RIGHT OF RESCISSION OF ANY TIMESHARE SALES CONTRACT. Boss Frog wouldn't recommend these if they weren't a great way to save you money. It is an excellent way to learn something new and save a bundle, so be a smart human and keep an open mind.
Again thank you for choosing us for your Snorkeling needs and we'll see you in paradise!
Mahalo Nui Loa (thank you very much)
A Hui Hou (until we meet again)